Every issued ticket posted. The two lines never separate by more than the day it takes to close a booking.
Repriced before issue, so the number does not move after the sale.
Every memo lands against the ticket that caused it.
Safarware builds and runs enterprise-grade software for the travel industry — two products of its own, and bespoke systems for the agencies that have outgrown them.
ScrollThe commission table lives in a spreadsheet. Abidjan settles in XOF while head office reports in USD. The reissue that fixed a customer's problem still has not reached the ledger, and the ADM that arrived this morning has no booking left to attach itself to.
If none of that needed explaining, you are in the right place.
PNRADM / ACMBSPNDCEMD
voidreissuelook-to-booksub-agent
Every issued ticket posted. The two lines never separate by more than the day it takes to close a booking.
Repriced before issue, so the number does not move after the sale.
Every memo lands against the ticket that caused it.
It builds and runs its own products — Safaragent, for travel operations and ticketing, and Safarbooks, for travel-native accounting — used today by agencies across Lebanon, Côte d'Ivoire, DR Congo and Nigeria. It also customizes both, and builds bespoke B2B and B2C systems for large travel businesses.
Run by a team of experts in technology and in the travel business — the people who wrote the software, and people who have spent their careers running agencies. Cloud-native on AWS, from Beirut.
None of it is exotic. All of it is expensive, and none of it shows up in software built for retail.
A booking tool that stops at the sale. A mid-office tool that starts after it. An accounting package that speaks no travel. The commission lives in one, the credit limit in another, and the ADM in none of them.
A fare drifts between quote and issue. A carrier builds its commission into the fare and you pay for it twice. By the time anyone notices, the ticket has flown.
An ADM turns up long after the ticket, and there is no record left to attach it to — so it becomes a line in a spreadsheet and an argument with the airline nobody has time for.
Branches and sub-agents sell on credit. The limit sits in somebody's head, the wallet balance is yesterday's, and three currencies are in play before anything settles.
Safarware builds and runs both. Travel here is sold through networks — head office, branches, sub-agents, settling between themselves and rarely in one currency — and these were built on that shape rather than adapted to it. Each stands on its own, so plenty of agencies run only one.
GDS and airline-direct NDC on one rail, with your own hotels and charter seat blocksone system, not threesub-agentcredit stops running on a phone callADM and ACM raised against the booking that caused themmemos land on somethingFor owners, operations and ticketing desks.
Visit Safaragent →refund, reissuenobody re-keys anythingFor owners, finance directors and accountants.
Visit Safarbooks →A booking in Safaragent posts itself into the Safarbooks ledger. The two lines never separate by more than the day it takes to close a booking.
ADM and ACM memos stay in Safaragent, alongside the ticket that caused them. There is no shared login and no single bill: each product is bought and used on its own.
Both products are ours end to end, so we can shape either one to your commercial rules, your workflows and your integrations — rather than asking you to trade the way it was built.
A B2B portal for your agency network, a B2C storefront, or something that does not exist yet. We build it with you, on the same foundations these two stand on.
We are not estimating this work from a specification. We run it in production, every day, for agencies in four countries.
Or tell us what you are running today, and we will point you at the right product — or at both.
Thanks — we have it. We will come back to you at the address you gave us.
Or call +961 3 896 855. Looking for a product demo? Safaragent and Safarbooks are where demos are booked.